Warranty & Return policy

We are extremely grateful for your support. We treat every customer with the upmost respect and do our very best to make every item a quality and lasting purchase. 

Warranty 

Our one year warranty covers any defect under normal conditions of use such as stitching failure, assembly defects or material failure. Each case will be assessed individually.

*Please note that this warranty does not cover normal wear and tear or damage caused by you, damages caused by accident, water damage and general disregard through use. Depending on the nature of the issue, we will either repair or replace the strap.

Warranty does not include shipping and customs cost. 

Returns & Exchanges

Every single strap is made-to-order to your exact specifications to fit your watch exclusively. To ensure quality, we attentively check every strap that leaves our workshop. However, if for some reason your item arrives damaged or there is some issue on our part, we guarantee that we will remedy the situation.

*Please note that we are unable to make changes to orders after they have been placed. We kindly suggest that you choose your product carefully before confirming your order or contact us with any questions or concerns you may have before placing your order.

If you wish to return or exchange your leather Apple Watch strap, it must be returned in unused, re-sellable condition within 14 days of receipt of the order.

*Please note, due to leather being a natural material, your strap may vary slightly from the posted images in both color and pattern. This is unavoidable and makes each strap unique to you and your journey.

Returns are processed within 3 working days once the product has been received. We will process all refunds by the same method of payment used at the time of purchase. Please email us at info@antonthecraftsman.com

Shipping Charges are not refundable.

"Anton The Craftsman" is not responsible for Shipping Charges when customers return an item.

*Сustom orders are non-refundable and non-exchangeable.